Connect with Us, Your Solutions Await! 🚀 Reach out for swift assistance, friendly guidance, and a touch of excellence. Your satisfaction is our priority!

Help Center France

<p id="isPasted">When placing an order, you can select the &#x201C;Standard Pickup Point Delivery&#x201D; option in the &#x201C;Shipping Methods&#x201D; section.</p><p>After selecting this option, you can choose the pickup point that is most convenient for you.</p>

When placing an order, you can select the “Standard Pickup Point Delivery” option in the “Shipping Methods” section. After selecting this option, you can choose the pickup point that is most convenient for you.

Pickup points

Delivery & Timing

How can I get in touch?

Customer service working hours

What if customer service doesn't answer?

Customer service

How can I get in touch with the nutritionist?

Beauty Test

Our nutritionist for product-related queries

How can I collaborate with you?

Influencer and UGC partnerships

How can I sell your products?

Sale of our products

Press inquires

Help & Contact

How to place an order

I did not receive the order confirmation

My order was canceled

Change of payment method

Orders

Which countries do you ship to?

How long does the delivery take?

Dispatch time

Our carriers

How to track an order

Tracking link not updating

Delivery takes too long

Package sent back to warehouse

Delivered but not received

I have not received my package yet

My parcel arrived damaged

Products are missing

I received wrong bears

Free gift is missing

Issues with delivered package

Delivery problems

If the order has not yet been shipped

If the order has already been shipped

Order cancellation

How to modify my order

Order modification

How to return my order

Returns Policy

Cancellation, modifications & returns

Accepted payments

Can I pay cash on delivery?

Gift Vouchers

Payments

Where can I find a discount code?

Can I combine discount codes?

Whatsapp discount codes

I forgot to add the discount code

I've found a better discount

Free products to try

Discount codes

3x2 Promotion

Promotions

Payments, discounts & promotions

How do I make use of the satisfaction guarantee?

I don't like the bears

The bears are not effective on me

I felt sick after taking the gummies

Satisfaction Guarantee

Our Quality Certifications

Are there any possible side effects?

Gummies and the contraceptive pill

Gummies and body hair

Safety and side effects

Vegan products

Gluten-free

Lactose-free

Alcohol-free

Allergies and intolerances

I can’t understand the label

Where can I find ingredients and information on the website?

The label and ingredients

Thyroid and gummies

Gummies and other medications

Thyroid and other conditions

Products and ingredients

Pregnancy and breastfeeding

Products for children

Melatonin and children

Pregnancy and children

Product Catalog

Can I combine different types of gummies?

When will I see the first results?

How long can I use them?

Taking Femtastic PMS Gummies

Difference Between Trust Your Gut and One in a Billion

Difference Between Matcha and Burn Baby Burn

Difference between Gummies Fruités and Classic Gummies

FAQs about our Products

How to create an account

I forgot my password

I no longer have access to my account

My Customer Account

For your hair

For your skin

For energy and focus

Kids

Women’s health

Body and Shape

Health & Well-being

Build Your Own Bundle

Free Beauty Test

What we offer

Stores

Pickup pointsUpdated 2 days ago